One of Hydro's strengths is to guarantee optimal service to our customers with maximum transparency.

All shipping will be paid directly by us, therefore completely free for all our customers.

Shipping times for Italy vary from 24 to 48 working hours, for Europe from 2 to 5 working days.

If for some reason you do not receive your order within 7 working days, please contact us at

All orders will be treated with the utmost care and will be traceable. As soon as your order is shipped, you will receive an email with your tracking number attached, you just need to enter it on the site in the "Deliveries" section to be able to monitor the status of your order.

By ordering multiple products from us, there may be the possibility that they will be shipped in different packages, with the same shipping times.

Every purchase is protected by a 14 day money back guarantee.